Account FAQs


How do I sign up for E-ZPass?

Complete an application online right now or download an application and mail or fax it to:

RITBA E-ZPass Customer Service Center

P.O. Box 437

Jamestown, RI 02835.

FAX: (401) 423-7036

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Do I have to set up a separate account for every car I own?

No, each vehicle should be listed on your application. You may interchange your transponder amongst your vehicles, provided they are the same vehicle class, or you may request a transponder for each vehicle.

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Do I have to open more than one account to use E-ZPass at other toll facilities?

No. Only one account is necessary to use E-ZPass at participating E-ZPass facilities

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Do I have to update my vehicle and license plate information when I get a new vehicle?

Yes, and it can be done on line. Login to your account and go to Vehicle/Transponder Maintenance, select the Vehicle Maintenance option and click on the ADD Button to add your new vehicle to your account. You can also update your account by calling the Customer Service Center at 1-877-743-9727 or by visiting the "Walk-in-Center"

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If the above information did not answer your question, please click Contact us for additional assistance.