Service Center Locations

Rhode Island Turnpike and Bridge Authority Customer Service Center
1 East Shore Road
Jamestown, RI 02835

The hours of operations are

Walk In Center
Monday through Friday 8 a.m. - 6 p.m.
Saturday 8 a.m. - 2 p.m.

Call Center
Monday through Friday 9 a.m. - 6 p.m.
Saturday 8 a.m. - 1 p.m.

For customer service
Phone (Toll Free): 1-877-RI-EZPASS (1-877-743-9727)
Fax: (401) 423-7036

AAA Locations

RITBA E-ZPass transponders are available at all Rhode Island AAA offices and are available at the South Attleboro, MA and Somerset, MA offices

Directions

To the Pell Bridge Newport and R.I.T.B.A. Customer Service Center*

From New York City and Southern Conn.

From the Boston area via Mass, Route 24

From Boston, Providence, and T.F. Green Airport (Warwick) via Interstate 95

* The Customer Service Center is adjacent to the Pell Bridge toll plaza.

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