Service Center Locations

Rhode Island Turnpike and Bridge Authority Customer Service Center
1 East Shore Road
Jamestown, RI 02835

The hours of operations are

Walk In Center
Monday through Friday 8 a.m. - 6 p.m.
Saturday 8 a.m. - 2 p.m.

Call Center
Monday through Friday 9 a.m. - 6 p.m.
Saturday 8 a.m. - 1 p.m.

For customer service
Phone (Toll Free): 1-877-RI-EZPASS (1-877-743-9727)
Fax: (401) 423-7036


To the Pell Bridge Newport and R.I.T.B.A. Customer Service Center*

From New York City and Southern Conn.

From the Boston area via Mass, Route 24

From Boston, Providence, and T.F. Green Airport (Warwick) via Interstate 95

* The Customer Service Center is adjacent to the Pell Bridge toll plaza.

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